Privacy Policy

BEANTEX (referred to as "BEANTEX", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us through www.beantex.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you submit an inquiry, request a quotation, subscribe to updates, or otherwise interact with the Site, we may collect:

• Contact details: full name, company name, business email, phone / WhatsApp number, country or region.
• Business inquiry data: product interest, estimated quantity, target delivery port, delivery timeline, and free-text requirements.
• Technical data: IP address, browser type, device type, referring URL, and pages visited, collected via cookies and standard web-server logs.

We do not knowingly collect personal information from individuals under 18 years of age.

2. How We Use Your Information

We use the information for the following business purposes:

• To respond to your inquiries, prepare quotations, and send product samples.
• To coordinate production, shipping, customs clearance, and after-sales service.
• To send you occasional business updates, new-product announcements, or trade-show invitations. You can opt out at any time.
• To improve the Site, understand visitor behavior, and detect fraud or abuse.
• To comply with applicable law and legitimate regulatory requests.

3. Sharing of Information

We do not sell your personal information. We may share it only with:

• Manufacturing partners to fulfill your order (mills, dye houses, garment factories).
• Logistics and customs agents to handle shipping and export documentation.
• Payment and banking institutions to process T/T remittance or L/C settlement.
• Government or judicial authorities when required by law.

All third parties receiving your data are contractually bound to keep it confidential and to use it only for the purpose for which it was disclosed.

4. International Data Transfers

BEANTEX is headquartered in Suzhou, China. When you engage in an international purchase, your data will inevitably be transferred to the destination country (for shipping labels, customs declarations, and commercial invoices). By submitting an inquiry you consent to this transfer.

5. Cookies and Analytics

The Site uses cookies to remember your language preference, keep your session active, and produce anonymous analytics. You can disable cookies in your browser, but some features (such as the inquiry form) may not function correctly.

6. Data Retention

We retain business correspondence and transaction records for a minimum of five (5) years to comply with Chinese accounting, tax, and export regulations. Marketing subscriber data is kept until you unsubscribe.

7. Security

The Site is served over HTTPS. Inquiries are stored in our CRM behind role-based access. We regularly review our technical and organizational safeguards, but no method of transmission or storage over the Internet is 100% secure.

8. Your Rights

Subject to applicable law you may request to:

• Access the personal information we hold about you.
• Correct any inaccurate or outdated data.
• Delete your data, unless we are required by law to retain it.
• Withdraw consent for marketing communications.

To exercise any of these rights, email ken@beantex.com. We will respond within 30 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page will reflect the most recent revision. Continued use of the Site after changes indicates your acceptance of the revised policy.

10. Contact Us

Questions about this Privacy Policy? Reach us at:

BEANTEX
Suzhou, Jiangsu, China
Email: ken@beantex.com